I am here to help you through these challenging times. Since COVID, the healthcare system has become even more challenging for many reasons. Ensuring quality and diligence is your responsibility for your loved one.

I have spent 30 years in various healthcare roles, always focused on care, from bedside nurse to floor director to healthcare consultant. Three years ago, I found myself on the other side of that dreaded call. My father had to be hospitalized immediately. The 40-plus days and nights spent in the hospital were stressful ones. I had to navigate specialists, advocate to gain interventions, ensure all factors were considered during the prognosis between a team of doctors who did not always communicate with each other and ultimately make the end-of-life decision.

During my grieving process, I kept coming back to this question… “What would it have been like if I hadn’t had my healthcare background? If I hadn’t caught the missteps that could have decreased quality? If I didn’t know how to advocate and escalate when necessary?”… Then the answer struck me. I would honor my father by helping others…you…when going through this and trying to navigate the journey.

You and your family deserve to have one-on-one oversight of care. I appreciate all that our healthcare workers do for our patients, but when there aren’t enough of these valuable resources, the time with the patient is limited and can be life impacting.